FREE DELIVERY FOR ORDERS OVER R499 FREE RETURNS WITHIN 14 DAYS FREE DELIVERY FOR ORDERS OVER R499 FREE RETURNS WITHIN 14 DAYS FREE DELIVERY FOR ORDERS OVER R499 FREE RETURNS WITHIN 14 DAYS FREE DELIVERY FOR ORDERS OVER R499 FREE RETURNS WITHIN 14 DAYS

PAYMENT & SHIPPING

PAYMENT

We accept the following payment methods:

  • MasterCard
  • Visa

We Do Not Accept:

  • CODs (Cash on Delivery)
  • EFT (Electronic Funds Transfer)
  • Layaway Plans
  • Personal Checks
  • Money Orders

For your security, the billing name and address must match the credit card used for payment. We reserve the right to cancel any order that does not meet these criteria.

Shipping Information

Delivery is expected within 2-4 business days of order placement. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!

All Judydoll online orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). 

We currently offer standard delivery, which is free for all orders over R499. A flat delivery fee of R89 is applicable to any orders under R499, subject to change without notice. 

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

We only accept payments from cards enrolled in 3D Secure for your protection. 

If you have any questions about the delivery of your package, please contact us via live chat or email.

Certain items sold by JUDYDOLL.CO.ZA may require special handling in compliance with national and local regulations governing the transportation of these goods. As a result, shipment of some products to specific locations may not be possible. If this affects your order, we regret any inconvenience and appreciate your understanding.

1. Free shipping eligibility is calculated based on the final order subtotal after all discounts, coupons, and promotional codes have been applied, and before any applicable taxes or duties.

2. After the order has been paid, the warehouse needs 1-3 days to process your order.

3. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.